WelcomeGetting Started

Cross Border Trade

Cross Border Trade is a feature that enables you to accept Afterpay orders from international customers.

For example, if you have an Australian online store, you can accept orders from customers in the USA and those customers can use Afterpay.

  • Click here for an overview of Cross Border Trade for merchants

  • Click here for an overview of Cross Border Trade for customers

Available Countries

The available countries for Afterpay Cross Border Trade are:

  • Australia

  • Canada

  • New Zealand

  • UK (as Clearpay)

  • USA (as Cash App Afterpay)

Setup

Since June 2023, all Afterpay merchants have Cross Border Trade enabled automatically. If you are a merchant who signed-up to Afterpay before June 2023, then please contact us to get Cross Border Trade enabled for your online store(s). Here are the email addresses to use:

Actions

Once Cross Border Trade is enabled, please ensure that your store is configured to meet these requirements:

Currency

Check that your store currency matches your Afterpay merchant account region. For example, if you have a CA Afterpay merchant account, then your store currency must be set to CAD. If the two do not match, Afterpay will not work.

Store Address

Check that your store address matches your Afterpay merchant account region. For example, if you have a AU Afterpay merchant account, then your store address must be set to Australia. If the two do not match, Afterpay will not work.

For information on how to set or change your store currency or address, go to the Platforms - Quickstart topic and select your platform from the list.

Shipping

You must configure shipping methods to any countries that you want to offer CBT to. So for example, if you have a AU store and offer CBT to New Zealand, you would need to configure shipping methods for New Zealand within your platform’s shipping settings. If you do not do this, international customers will not be able to place an order.

Settlements

Settlements from Afterpay are always paid in your local currency. For example, if you are an Australian merchant, your settlements are made in Australian dollars.

Restrictions and Costs

You cannot display Afterpay messaging on the product pages for currencies other than the default store currency. This is due to possible exchange rate variations, which could lead to inaccurate installment amounts.

Afterpay charges a small additional fee on Cross Border Trade transactions. For details of this fee, see your Afterpay contract or email us at: