Dispute | Welcome to Afterpay Documentation

Response

disputeobjectRequired

Dispute object

{
  "id": "dp_N64jYg4RC4ZBUsXjLzE3W5",
  "order": "123456789",
  "amount": "48.46",
  "currency": "AUD",
  "reason": "product_not_received",
  "status": "needs_response",
  "open": true,
  "responseDueBy": 1691884800,
  "createdAt": 1691880800,
  "openingNote": "Customer has no knowledge of the payment",
  "openingNoteAttachments": ["fi_48vmw3sXdVqvtJGXbgKbAZ"],
  "updatedAt": 1691884000,
  "closingReason": null,
  "closingNote": null,
  "merchantOrderId": "order54321",
  "transactionDate": 1691882800,
  "settlementAmount": null,
  "partialRefundAmount": null,
  "meta": {
    "transactionAmount": "48.46",
    "orderType": "ONLINE"
  }
}

{
  "id": "dp_N64jYg4RC4ZBUsXjLzE3W5",
  "order": "123456789",
  "amount": "48.46",
  "currency": "AUD",
  "reason": "product_not_received",
  "status": "under_review",
  "open": true,
  "responseDueBy": 1691884800,
  "createdAt": 1691880800,
  "openingNote": "Customer has no knowledge of the payment",
  "openingNoteAttachments": ["fi_48vmw3sXdVqvtJGXbgKbAZ"],
  "updatedAt": 1691884000,
  "closingReason": null,
  "closingNote": null,
  "merchantOrderId": "order54321",
  "transactionDate": 1691882800,
  "settlementAmount": null,
  "partialRefundAmount": null,
  "meta": {
    "transactionAmount": "48.46",
    "orderType": "ONLINE"
  }
}

{
  "id": "dp_N64jYg4RC4ZBUsXjLzE3W5",
  "order": "123456789",
  "amount": "48.46",
  "currency": "AUD",
  "reason": "product_not_received",
  "status": "won",
  "open": false,
  "responseDueBy": 1691884800,
  "createdAt": 1691880800,
  "openingNote": "Customer has no knowledge of the payment",
  "openingNoteAttachments": ["fi_48vmw3sXdVqvtJGXbgKbAZ"],
  "updatedAt": 1691884000,
  "closingReason": "evidence_accepted",
  "closingNote": null,
  "merchantOrderId": "order54321",
  "transactionDate": 1691882800,
  "settlementAmount": null,
  "partialRefundAmount": null,
  "meta": {
    "transactionAmount": "48.46",
    "orderType": "ONLINE"
  }
}