Merchant Portal Access

How can I access the Merchant Portal?

You can log in to the merchant portal here:
https://portal.afterpay.com/merchant/

📘

Forgot Password?

Click here to reset your password

New User Accounts

Production
You can request a user be added to your merchant portal by contacting our Merchant Admin team with the following details:

  1. User's first name
  2. User's last name
  3. User's email address
  4. Level of access

For Sandbox Merchant Portal access - contact your delivery manager or Afterpay account manager.

Role

Acess

Read-Only

View/Download Tax Invoice
View Order
View and Download Settlement

User

View/Download Tax Invoice
View/Download settlement info
View Order
Process Refunds

Merchant Portal Activation Email

When user accounts are created the user will receive an activation email.

  • The activation email will contain a link that is active for 45 minutes.
  • Forgot My Password’ can be used if the link is no longer active.

Activation Link Expired? Didn’t receive the activation email?


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