Merchant Support

How can a merchant contact Afterpay support?


If you are customer and need to contact Afterpay for support, use our Customer support contacts

For merchant support please visit our merchant support area.

To get help with using Afterpay on your website, use this form to contact our technical support team. Common help requests include:

  • Requesting help setting up Afterpay on your site
  • How to change your site theme or platform, and keep Afterpay
  • Accessing Afterpay Sandbox environment
  • Lost Secret Key/Credentials
  • Questions about API